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Privacy policy and cookies
The new General Data Protection Regulation (GDPR), which came into force on 25 May 2018, lays down rules on the protection and processing of personal data and applies directly to all entities that process such data in any member state of the European Union.
In order to establish a relationship with each client based on mutual trust, transparency and integrity, we endeavour to safeguard the privacy and correct processing of your data. To this end, we have drawn up a new Privacy Policy in full compliance with the new Regulation.
This privacy policy applies to the website www.wapi.pt (referred to as the website), the products and services provided, as well as any means of communication. The website is owned by the company WAPI, Soluções de Marketing Promocional (referred to as WAPI), registered with the Commercial Registry of Coimbra, with the NIPC 514792175. This privacy policy (referred to as policy) describes all the personal information we collect, how we collect it, disclose it, and the measures taken to protect it. By using this website, we assume that you accept this policy.
Personal data
When you visit this website, you do not need to provide any personal information. We only collect personal and identifiable information that is voluntarily provided by the user within the scope of WAPI's commercial activity, user account creation, order creation and quote requests.
When creating a user account, the minimum personal information required and stored is an email account. In addition, the user's name, company, address, telephone number and VAT number are also stored, if the user chooses to provide these details.
When requesting a quote, only the user's name and email address are stored. If you place an order directly through the website, it is also necessary to store the information required for the financial transaction: name, address, telephone number, email address and VAT number.
Your email address may be used to send you promotions, campaigns and other news. At any time, the recipient of this communication may choose not to continue receiving it by using the ‘Unsubscribe’ option in the emails or by sending an email to geral@wapi.pt requesting that we stop sending commercial communication. Administrative communication (invoices, order confirmations, etc.) will continue to be sent.
As the data subject, you have the right to access, rectify and delete your personal data at any time. To do this, send an email to geral@wapi.pt, requesting its deletion, which will be carried out once the request has been received.
Personal data is collected as part of WAPI's commercial activity and is necessary for processing orders and quotes. The email can be used to send campaigns, and it is possible to revoke it, as described above.
Wapi is the entity responsible for processing personal data. By providing your personal data you agree to its collection and processing under the terms of this Privacy Policy.
Data recipients
Wapi is solely responsible for processing the personal data collected under this Privacy Policy. No personal data will be shared with external organisations.
Data collected automatically
When you visit this website, data relating to the pages visited, length of visit, etc. is stored. This data is anonymous and only used internally to analyse the performance of the website.
WAPI is solely responsible for processing the personal data collected under this Privacy Policy. Personal information will only be shared with third parties when voluntarily provided by the customer, and when it is essential to the delivery of orders (e.g. delivery addresses will be shared with carriers). Except when essential to the delivery of orders, personal data will not be shared with third parties.
Use of cookies
We use cookies on our website to improve performance and your user experience. Cookies are small text files sent to your computer or mobile device and contain anonymous information. Cookies collect generic information related to user preferences (e.g. products added to the basket or budget), which improves the experience of using the website.
These cookies are not invasive or harmful and do not contain personal information.
Most areas of our website work without cookies, however, restricting or blocking them may lead to difficulties in accessing some of our features or receiving personalised information.
These cookies are not invasive or harmful and do not contain personal information.
If your internet browser is set to accept cookies when you visit our website, we consider that you accept our cookie policy.
Cookie details:
Performance and Functionality
| Name | Purpose | Model |
|---|---|---|
| pll_language | server_cookie |
Analysis and Personalisation
| Name | Purpose | Model |
|---|---|---|
| _ga_# | Used to distinguish individual users by assigning a number generated as a client identifier, which allows calculation of visits and http_cookie sessions. | http_cookie |
| _gat# | Allows Google Analytics to regulate the request rate. It is an HTTP type of cookie that lasts for the duration of the session. | http_cookie |
| _ga | Records a certain identification used to obtain data on the user's use of the website. This is an HTTP cookie that expires after 2 years. | http_cookie |
| _gid | Keeps a unique identification entry which is then used to display statistical data on visitor use of the website. It is a type of HTTP cookie and expires after one navigation. | http_cookie |
| #collect | Sends data such as visitor behaviour and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a ‘pixel tracker’ cookie whose activity lasts for the duration of the browsing session. | pixel_tracker |
Advertising
| Name | Purpose | Model |
|---|---|---|
| _gcl_a_u | Used by Google AdSense to efficiently experiment with advertising on websites that use its services. | http_cookie |
| ga-audiences | Used by Google AdWords to re-attract visitors who are likely to convert to customers based on the visitor's online behaviour across websites. | pixel_tracker |
| a | Registers a unique ID that identifies a returning user. The ID is used for targeted adverts. | pixel_tracker |
Data and information security
WAPI is concerned about protecting your personal data while using its website. To this end, it uses security and protection systems. However, it is your responsibility to ensure that the computer you use is also protected against computer viruses and other harmful programmes.
The data is stored in a database with back-up copies, duly protected and with restricted access. Communications between the data subject and our website, where the data is collected, are encrypted using the secure HTTPS protocol.